📱 Device Condition Guide – iRepair Electronics

At iRepair Electronics, every device is professionally inspected, tested, and cleaned before it’s listed for sale.
We carefully grade each phone based on its cosmetic appearance and functional performance so you know exactly what you’re getting.
All phones are fully unlocked, verified, and backed by our quality guarantee — only the condition of the exterior changes from grade to grade.

Grade A – Excellent Condition

Devices in Grade A condition are in like-new cosmetic and functional shape.

• Screen: Clear and flawless — no scratches, cracks, or dead pixels visible at arm’s length.

• Frame/Body: Minimal to no wear; no dents, scuffs, or chips.

• Back Cover: Clean surface, original finish intact; may have only faint micro-marks visible under bright light.

• Performance: Fully functional — battery, camera, Wi-Fi, audio, sensors all pass diagnostics.

• Overall: Looks and feels new. Ideal for buyers who want top quality without paying retail prices.

Grade B – Good Condition

Devices in Grade B condition are in good overall shape with light cosmetic wear but perfect functionality.

• Screen: May show small or light scratches not visible when powered on.

• Frame/Body: Minor cosmetic marks or light scuffs; no cracks or major dents.

• Back Cover: Slight signs of use or small blemishes but still clean and intact.

• Performance: Fully tested and verified — 100% functional.

• Overall: Great value for customers who want a dependable phone with normal, gentle signs of use.

Grade C – Fair Condition

Devices in Grade C condition are fully functional but show visible cosmetic wear from previous use.

• Screen: Noticeable scratches or small marks that don’t affect display or touch response.

• Frame/Body: Scuffs, chips, or small dents may be present but device remains structurally solid.

• Back Cover: Clear evidence of wear, fading, or scratches.

• Performance: Professionally tested and working properly in every way.

• Overall: A practical and affordable choice — great for everyday use, backups, or kids.

📦 Return Policy

At IREPAIR ELECTRONICS, customer satisfaction is our top priority. If you're not fully satisfied with your purchase, we’re here to help.

✅ Eligibility for Returns

• Items must be returned within 14 days of the delivery date.

• Items must be unused, in the same condition that you received them, and in the original packaging.

• Receipt or proof of purchase is required.

🔄 Non-Returnable Items

• Gift cards

• Downloadable software or services

• Opened or used accessories (e.g. cables, chargers)

• Devices that have been tampered with or damaged after delivery

💰 Refunds

• Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed to your original payment method within 3–5 business days.

🔁 Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us using the info below.

🚚 Shipping Policy

Thank you for shopping with IREPAIR ELECTRONICS! We strive to process and deliver your orders quickly and safely.

🚚 Return Shipping

• Customers are responsible for return shipping costs.

• Original shipping charges are non-refundable.

• For valuable items, we recommend using a trackable shipping service or purchasing shipping insurance.

🕒 Order Processing

• All orders are processed within 1–2 business days (excluding weekends and holidays).

• You’ll receive a confirmation email once your order has shipped, including tracking information.

📦 Shipping Rates & Delivery Estimates

• Standard Shipping: 3–5 business days

• Expedited Shipping: 1–3 business days (available at checkout)

• Shipping rates are calculated at checkout based on your location and selected shipping method.

Note: Delivery times are estimates and may vary due to carrier delays, weather, or other unforeseen issues.

❗ Order Issues & Delays

• If your order is delayed, lost, or arrives damaged, please contact us immediately so we can resolve the issue.

• We are not responsible for delays caused by the shipping carrier.

🔁 Wrong Address Disclaimer

Please double-check your shipping address at checkout.
IREPAIR ELECTRONICS is not responsible for orders shipped to incorrectly entered addresses.

📩 Contact Us

For questions about your order or shipping, contact us:

📧 Email: irepairelectronics311@gmail.com
📞 Phone: 469-872-0093

Welcome to IREPAIR ELECTRONICS. By purchasing from our store, you agree to the following Terms and Conditions. Please read carefully before placing an order.

1. General Information

• IREPAIR ELECTRONICS (“we,” “us,” “our”) sells Refurbished, Pre-Owned, and New consumer electronics.

• By using this website, you agree to comply with these Terms and all applicable laws.

• We may update these Terms at any time. Changes take effect once posted.

2. Product Categories

Refurbished

• Fully tested, 100% functional, cleaned, and restored.

• Battery health and cosmetic condition disclosed in each listing (Excellent, Good, Fair).

• May show minor wear; performance is reliable.

Pre-Owned

• Previously owned, tested for full functionality.

• Sold in “as-is” cosmetic condition (may include scratches, scuffs, or other wear).

• Performance remains consistent unless otherwise noted.

New

• Factory-sealed or open-box new items.

• Covered by manufacturer’s warranty (if applicable).

• Guaranteed new cosmetic and performance condition.

3. Pricing and Payments

• Prices are in USD unless stated otherwise.

• Prices may change without notice.

• Payment must be completed at checkout via approved methods (e.g., Shopify Payments, PayPal).

4. Shipping and Delivery

• Orders typically process in 1–3 business days.

• Delivery times depend on carrier and destination.

• We’re not responsible for delays caused by carriers, customs, or events beyond our control.

• You’re responsible for accurate shipping details at checkout.

5. Returns and Refunds

• Returns accepted within 14 days of delivery.

• Items must be returned in the same condition received, with all included accessories.

• Return shipping may be the customer’s responsibility unless the item is defective or incorrect.

• Refunds are issued after inspection of the returned item.

6. Warranty Coverage

• Refurbished & Pre-Owned: Limited warranty may apply (see product listing). Does not cover accidental damage, liquid damage, or unauthorized repairs.

• New: Covered by manufacturer’s warranty (if applicable).

• Warranty is void if the device is opened, modified, or repaired by an unauthorized party.

7. Limitation of Liability

• We are not liable for indirect, incidental, or consequential damages related to product use.

• Back up your data before returning or servicing a device; we’re not responsible for data loss.

8. Privacy and Security

• We use your information only to fulfill orders and support your purchase.

• Payments are processed securely via Shopify’s encrypted systems.

9. Governing Law

• These Terms are governed by the laws of the State of Texas, USA.

• Disputes will be resolved in the courts of Dallas County, Texas.

10. Contact Information

• 📧 Email: support@irepairelectronics.com

• 📍 Address: 3651 W Camp Wisdom Rd, Dallas, Texas 75237