📦 Return Policy

At IREPAIR ELECTRONICS, customer satisfaction is our top priority. If you're not fully satisfied with your purchase, we’re here to help.

✅ Eligibility for Returns

• Items must be returned within 14 days of the delivery date.

• Items must be unused, in the same condition that you received them, and in the original packaging.

• Receipt or proof of purchase is required.

🔄 Non-Returnable Items

• Gift cards

• Downloadable software or services

• Opened or used accessories (e.g. cables, chargers)

• Devices that have been tampered with or damaged after delivery

💰 Refunds

• Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed to your original payment method within 3–5 business days.

🔁 Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us using the info below.

🚚 Return Shipping

• Customers are responsible for return shipping costs.

• Original shipping charges are non-refundable.

• For valuable items, we recommend using a trackable shipping service or purchasing shipping insurance.

📩 Contact Us

Have questions about your return?

📧 Email: irepairelectronics311@gmail.com
📞 Phone: 469-872-0093sh

🚚 Shipping Policy

Thank you for shopping with IREPAIR ELECTRONICS! We strive to process and deliver your orders quickly and safely.

🕒 Order Processing

• All orders are processed within 1–2 business days (excluding weekends and holidays).

• You’ll receive a confirmation email once your order has shipped, including tracking information.

📦 Shipping Rates & Delivery Estimates

• Standard Shipping: 3–5 business days

• Expedited Shipping: 1–3 business days (available at checkout)

• Shipping rates are calculated at checkout based on your location and selected shipping method.

Note: Delivery times are estimates and may vary due to carrier delays, weather, or other unforeseen issues.

❗ Order Issues & Delays

• If your order is delayed, lost, or arrives damaged, please contact us immediately so we can resolve the issue.

• We are not responsible for delays caused by the shipping carrier.

🔁 Wrong Address Disclaimer

Please double-check your shipping address at checkout.
IREPAIR ELECTRONICS is not responsible for orders shipped to incorrectly entered addresses.

📩 Contact Us

For questions about your order or shipping, contact us:

📧 Email: irepairelectronics311@gmail.com
📞 Phone: 469-872-0093

View Our Grading Scale

🔧Refurbished Devices

A pre-owned device professionally restored, repaired if needed, cleaned, and guaranteed functional

• ✨Excellent: Professionally restored, looks and works like new.

• 👍Good: Restored, with minor scratches on screen/body, fully reliable.

• 👌Fair: Restored and functional, but with noticeable cosmetic blemishes.

📱Pre-Owned Devices:

A previously used device, fully tested, may show light scratches or minor wear.

• ✨Excellent: Barely used, looks close to new.

• 👍Good: Minor scratches on screen/body, works perfectly.

• 👌Fair: More visible wear, lowest price point.

Contact us

If you have any questions about this Agreement, please contact us filling this contact form.