📦 Return Policy

At IREPAIR ELECTRONICS, customer satisfaction is our top priority. If you're not fully satisfied with your purchase, we’re here to help.

✅ Eligibility for Returns

• Items must be returned within 14 days of the delivery date.

• Items must be unused, in the same condition that you received them, and in the original packaging.

• Receipt or proof of purchase is required.

🔄 Non-Returnable Items

• Gift cards

• Downloadable software or services

• Opened or used accessories (e.g. cables, chargers)

• Devices that have been tampered with or damaged after delivery

💰 Refunds

• Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed to your original payment method within 3–5 business days.

🔁 Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us using the info below.

🚚 Shipping Policy

Thank you for shopping with IREPAIR ELECTRONICS! We strive to process and deliver your orders quickly and safely.

🚚 Return Shipping

• Customers are responsible for return shipping costs.

• Original shipping charges are non-refundable.

• For valuable items, we recommend using a trackable shipping service or purchasing shipping insurance.

🕒 Order Processing

• All orders are processed within 1–2 business days (excluding weekends and holidays).

• You’ll receive a confirmation email once your order has shipped, including tracking information.

📦 Shipping Rates & Delivery Estimates

• Standard Shipping: 3–5 business days

• Expedited Shipping: 1–3 business days (available at checkout)

• Shipping rates are calculated at checkout based on your location and selected shipping method.

Note: Delivery times are estimates and may vary due to carrier delays, weather, or other unforeseen issues.

❗ Order Issues & Delays

• If your order is delayed, lost, or arrives damaged, please contact us immediately so we can resolve the issue.

• We are not responsible for delays caused by the shipping carrier.

🔁 Wrong Address Disclaimer

Please double-check your shipping address at checkout.
IREPAIR ELECTRONICS is not responsible for orders shipped to incorrectly entered addresses.

📩 Contact Us

For questions about your order or shipping, contact us:

📧 Email: irepairelectronics311@gmail.com
📞 Phone: 469-872-0093

Welcome to IREPAIR ELECTRONICS. By purchasing from our store, you agree to the following Terms and Conditions. Please read carefully before placing an order.

1. General Information

• IREPAIR ELECTRONICS (“we,” “us,” “our”) sells Refurbished, Pre-Owned, and New consumer electronics.

• By using this website, you agree to comply with these Terms and all applicable laws.

• We may update these Terms at any time. Changes take effect once posted.

2. Product Categories

Refurbished

• Fully tested, 100% functional, cleaned, and restored.

• Battery health and cosmetic condition disclosed in each listing (Excellent, Good, Fair).

• May show minor wear; performance is reliable.

Pre-Owned

• Previously owned, tested for full functionality.

• Sold in “as-is” cosmetic condition (may include scratches, scuffs, or other wear).

• Performance remains consistent unless otherwise noted.

New

• Factory-sealed or open-box new items.

• Covered by manufacturer’s warranty (if applicable).

• Guaranteed new cosmetic and performance condition.

3. Pricing and Payments

• Prices are in USD unless stated otherwise.

• Prices may change without notice.

• Payment must be completed at checkout via approved methods (e.g., Shopify Payments, PayPal).

4. Shipping and Delivery

• Orders typically process in 1–3 business days.

• Delivery times depend on carrier and destination.

• We’re not responsible for delays caused by carriers, customs, or events beyond our control.

• You’re responsible for accurate shipping details at checkout.

5. Returns and Refunds

• Returns accepted within 14 days of delivery.

• Items must be returned in the same condition received, with all included accessories.

• Return shipping may be the customer’s responsibility unless the item is defective or incorrect.

• Refunds are issued after inspection of the returned item.

6. Warranty Coverage

• Refurbished & Pre-Owned: Limited warranty may apply (see product listing). Does not cover accidental damage, liquid damage, or unauthorized repairs.

• New: Covered by manufacturer’s warranty (if applicable).

• Warranty is void if the device is opened, modified, or repaired by an unauthorized party.

7. Limitation of Liability

• We are not liable for indirect, incidental, or consequential damages related to product use.

• Back up your data before returning or servicing a device; we’re not responsible for data loss.

8. Privacy and Security

• We use your information only to fulfill orders and support your purchase.

• Payments are processed securely via Shopify’s encrypted systems.

9. Governing Law

• These Terms are governed by the laws of the State of Texas, USA.

• Disputes will be resolved in the courts of Dallas County, Texas.

10. Contact Information

• 📧 Email: support@irepairelectronics.com

• 📍 Address: 3651 W Camp Wisdom Rd, Dallas, Texas 75237